Insurance And Safety Commitments At Storage Old Oak Common
Storage Old Oak Common operates as a fully insured and safety conscious removal and storage provider, offering customers confidence that their belongings and property are protected at every stage. From initial collection to secure storage, our procedures are designed to minimise risk, safeguard our team, and meet strict regulatory and industry standards.
This page outlines how our public liability insurance, staff training, use of personal protective equipment, and structured risk assessment process work together to provide a safe, professional service.
Comprehensive Public Liability Insurance
Our public liability insurance is a core part of the protection we provide to customers and the wider public. This cover is in place to respond to accidental damage or injury that may occur in connection with our removal and storage activities at homes, business premises, communal areas, and public spaces.
By maintaining robust public liability insurance, Storage Old Oak Common ensures that customers are not left exposed if an unforeseen incident occurs during loading, unloading, carrying items through shared areas, or working around your property. This insurance sits alongside our internal safety processes, providing an additional layer of financial reassurance while we focus on preventing incidents in the first place.
Our insurance coverage is reviewed on a regular basis to remain aligned with the scale and nature of the services we provide. We ensure that our operational practices, vehicle use, and site access procedures are consistent with the requirements of our insurers and relevant regulations.
Staff Training And Professional Standards
Every member of the Storage Old Oak Common team receives structured training before working independently on customer jobs. Our training programme covers the practical and safety aspects of removals, manual handling, and storage operations, ensuring that each team member understands how to work efficiently while protecting themselves, customers, and property.
Key elements of staff training include
Safe lifting and carrying techniques to reduce the risk of injury and prevent damage to goods
Correct use of removal equipment such as trolleys, dollies, lifting straps, and securing devices
Awareness of common household and commercial hazards, including tight staircases, uneven surfaces, and restricted access routes
Safe loading and unloading of vehicles to prevent shifting loads and to protect both items and operatives
Site conduct, including respect for customer property and clear communication when navigating shared or sensitive areas
Training is refreshed at regular intervals and when new equipment, procedures, or regulations are introduced. Supervisors monitor on the job performance, coach staff, and ensure safe working practices are consistently applied.
Use Of Personal Protective Equipment PPE
Personal protective equipment is a vital component of our safety framework. Storage Old Oak Common provides appropriate PPE to staff and enforces its correct use on all jobs, helping to prevent common injuries associated with removals and storage work.
Depending on the task and environment, PPE may include
Protective gloves to improve grip and protect hands from sharp edges, splinters, and rough surfaces
Safety footwear with protective toecaps and slip resistant soles to reduce the risk of foot injuries and falls
High visibility clothing when working near traffic, in shared car parks, or in low light conditions
Back support belts where appropriate, in conjunction with proper manual handling training
Face coverings and additional protective items if required by site specific safety rules or regulatory guidance
Before work begins, team leaders confirm that all required PPE is available, in good condition, and correctly fitted. Defective or missing items are replaced immediately to maintain a consistent level of protection.
Structured Risk Assessment Process
Storage Old Oak Common follows a clear risk assessment process for both routine and non standard removal and storage tasks. This ensures that potential hazards are identified, evaluated, and controlled before work proceeds.
Our process generally includes the following steps
Initial information gathering During quotation or booking, we obtain relevant details about property layout, access points, parking arrangements, and any known issues such as narrow staircases, low ceilings, or heavy specialist items.
Site assessment On arrival, the team assesses the environment, including routes from property to vehicle, condition of floors and steps, lighting levels, weather conditions, and any third party activity such as neighbours or other contractors working nearby.
Hazard identification Potential risks are identified, for example tripping hazards, confined spaces, fragile surfaces, or items requiring unusual handling methods.
Risk evaluation The likelihood and potential impact of each hazard are considered. Priority is given to those with the highest risk to people or property.
Control measures The team agrees and implements suitable controls. These may include rerouting carrying paths, using additional lifting equipment, protecting floors and walls, adjusting staffing levels for heavy items, or temporarily restricting access to certain areas while work is in progress.
Ongoing monitoring Conditions are monitored throughout the job. If circumstances change, such as sudden bad weather, new obstacles, or unexpected access issues, the risk assessment is updated and control measures are adapted accordingly.
Protecting Customers, Property, And Staff
The combination of insurance cover, trained personnel, appropriate PPE, and systematic risk assessment allows Storage Old Oak Common to deliver a dependable, safety led service. Every job, whether a short local move into storage or a larger relocation, is approached with the same focus on reducing risk and maintaining professional standards.
For customers, this means confidence that their belongings are handled carefully, their property is respected, and that there are clear protections in place if something goes wrong. For our staff, it means working in an environment where safety is planned, supported, and taken seriously at every level of the company.
Storage Old Oak Common remains committed to reviewing and improving our procedures as regulations, best practices, and customer needs evolve. Insurance and safety are not treated as one time requirements but as ongoing priorities woven into our daily operations.
